{"id":598,"date":"2017-09-18T19:37:24","date_gmt":"2017-09-18T23:37:24","guid":{"rendered":"https:\/\/caaplaurentides.org\/?page_id=598"},"modified":"2020-10-01T13:53:39","modified_gmt":"2020-10-01T17:53:39","slug":"make-a-complaint","status":"publish","type":"page","link":"https:\/\/caaplaurentides.org\/en\/make-a-complaint\/","title":{"rendered":"File a complaint"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;3.0.47&#8243;][et_pb_row _builder_version=&#8221;3.0.47&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;3.0.47&#8243; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221;][et_pb_text _builder_version=&#8221;3.0.105&#8243; border_style=&#8221;solid&#8221;]<\/p>\n<h2><span lang=\"EN-US\">Request help with making a health and social services complaint<\/span><\/h2>\n<p>&nbsp;<\/p>\n<blockquote>\n<p><strong><span lang=\"EN-US\">You can also call us at <span>450 565-9111<\/span> or toll free at 1-877-767-2227.<\/span><\/strong><\/p>\n<\/blockquote>\n<p>&nbsp;<\/p>\n<p><span lang=\"EN-US\">Do you wish to file a complaint following an unsatisfactory experience with the health and social services network and need help with the process? Complete the form below. We will contact you to help and support you through this process. If your request is urgent, please contact the Service Quality and Complaints Commissioner directly.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span lang=\"EN-US\">To learn more about the assistance and support services the CAAP offers, such as drafting your complaint, consult the <\/span><a href=\"https:\/\/caaplaurentides.org\/en\/assistance-support\/\"><span lang=\"EN-US\">Assistance and Support<\/span><\/a>\u00a0<span lang=\"EN-US\">page.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span lang=\"EN-US\">Fields marked with an asterisk (*) are mandatory. <b>All your information will remain confidential.<\/b><\/span><\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.0.47&#8243; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221;][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;3.0.105&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.0.105&#8243; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221;][et_pb_contact_form email=&#8221;info@caaplaurentides.org&#8221; success_message=&#8221;Thank you. 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